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The quantitative measurement of organizational culture in health care: A review of the available instruments

机译:卫生保健组织文化的量化衡量:对现有工具的回顾

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摘要

Objective. To review the quantitative instruments available to health service researchers who want to measure culture and cultural change. Data Sources. A literature search was conducted using Medline, Cinahl, Helmis, Psychlit, Dhdata, and the database of the King's Fund in London for articles published up to June 2001, using the phrase "organizational culture". In addition, all citations and the gray literature were reviewed and advice was sought from experts in the field to identify instruments not found on the electronic databases. The search focused on instruments used to quantify culture with a track record, or potential for use, in health care settings. Data Extraction. For each instrument we examined the cultural dimensions addressed, the number of items for each questionnaire, the measurement scale adopted, examples of studies that had used the tool, the scientific properties of the instrument and its strengths and limitations. Principal Findings. Thirteen instruments were found that satisfied our inclusion criteria, of which nine have a track record in studies involving health care organizations. The instruments varied considerably in terms of their grounding in theory, format, length, scope, and scientific properties. Conclusions. A range of instruments with differing characteristics are available to researchers interested in organizational culture, an of which have limitations in terms of their scope, ease of use, or scientific properties. The choice of instrument should be determined by how organizational culture is conceptualized by the research team, the purpose of the investigation, intended use of the results, and availability of resources.
机译:目的。审查可供想要衡量文化和文化变迁的卫生服务研究人员使用的定量工具。数据源。使用Medline,Cinahl,Helmis,Psychlit,Dhdata和伦敦国王基金的数据库进行了文献检索,以查找直到2001年6月为止发表的文章,并使用了“组织文化”一词。此外,对所有引文和灰色文献进行了审查,并向该领域的专家寻求建议,以识别电子数据库中找不到的仪器。搜索的重点是用于量化具有卫生记录或在医疗机构中的使用潜力的文化的工具。数据提取。对于每种工具,我们都研究了所涉及的文化维度,每份问卷的项目数,采用的衡量标准,使用该工具的研究示例,该工具的科学特性及其优势和局限性。主要发现。发现有13项满足我们纳入标准的仪器,其中9项在涉及卫生保健组织的研究中有良好的记录。这些仪器在理论,格式,长度,范围和科学性质方面的基础方面差异很大。结论。对组织文化感兴趣的研究人员可以使用一系列具有不同特征的工具,其中一种在范围,易用性或科学性方面都有局限性。工具的选择应由研究团队如何概念化组织文化,调查的目的,结果的预期用途以及资源的可用性来确定。

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